You can attempt to solve performance issues with your LG Env 9900 mobile device by performing a hard reset of the device. Performing the reset restores the 9900 to its factory (or default) settings, meaning that any program or app (or settings change on your part) causing the problem is removed. Performing a hard reset of the 9900 requires you to press a series of buttons on the keypad.
Instructions
- Press the "OK" key, and select "Menu." Hit the down key, then press the "OK" key again. Press "5," then press "6."
- Enter the four-digit lock code for your device.
- Press "3," and select "Reset Default."
- Press the "OK" key, and select "Revert," then press the "OK" key again.
Tips & Warnings
Some minor problems can be fixed by simply turning off the phone, waiting a few minutes, and then turning it back on again.
With the device reset to its factory settings, you lose all programs and apps you added to the device, and any changes you made are undone.
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